Terms

Product details

• Sellers can list firewood by wood type, seasoned or green condition, split size, cord or face-cord unit, seller-set price, cords on hand, and an optional product photo. Each seller has a public storefront link showing listed products and sold-out status.
• Buyers can browse public seller storefronts by wood type and by a seller-published town or ZIP code, or search from a map-selected location within a buyer-selected radius. Town and ZIP searches match the values sellers publish and are not converted to coordinates. The buyer search radius is separate from each seller’s delivery radius and distance-fee tiers.
• Buyers can submit a delivery or pickup order request from a seller storefront with contact details, an address, quantity, and optional delivery/access notes, such as gate details, a stacking location, dogs, or other access instructions. Sellers can read those notes on the order and its matching delivery stop. For delivery, buyers select a point on the map and see the seller’s saved distance fee and complete order total before submitting. Delivery outside the seller’s saved radius or final fee tier is unavailable. For delivery orders, the listed unit price, selected map point, seller delivery fee, and matching total are saved. Pickup has no delivery fee. Buyer orders start unpaid and unscheduled for the seller to review, confirm, and schedule. Sold-out products cannot be ordered. A free buyer account is optional; guest ordering is available. Sellers can set each order to placed, confirmed, scheduled, out for delivery, or delivered. Buyers can view the latest saved status in their free buyer account or through a private CordBook link. Order status is in-app only; CordBook does not send status texts or emails.
• Sellers may add their own provider payment link to an order. Customers pay the seller directly through that provider, and sellers record received amounts manually in CordBook, including cash or check. CordBook does not process customer payments or hold seller money.
• For a selected date, the private delivery calendar lists only that day’s delivery orders, including pending and completed stops. Stops appear oldest order first with the order details, saved address, buyer delivery/access notes when provided, delivery status, and a “Get directions” link that opens Google Maps for that address. The sequence is not route-optimized.
• Season reminders are for seller review and are never sent automatically.
• Delivery points for distance fees are selected by clicking the map; typed-address lookup in the buyer map is unavailable. Sellers can open Google Maps directions to a scheduled stop’s saved address from the delivery calendar.

Online payments and fees